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Review AI Frequently Asked Questions (FAQs)

Welcome to Review AI’s FAQ section. Here, you’ll find answers to common questions about using our app. If you have additional questions, feel free to reach out to our support team.

1. How do I install and set up Review AI?​

  • Search and Install: Go to the App Store, search for “Review AI,” and download the app. Note that your device must be running iOS 16.0 or higher.
  • Search for an App: Open Review AI and use the search function to find the app you want to analyze.
  • Start Analysis: Click on the app to enter the analysis page. Select the country you’re interested in and wait a few minutes while the reviews are fetched. Once the reviews are ready, you can use the “chat with reviews” feature or export the data.

2. What are the technical requirements for using Review AI?​

  • Device Requirements: Review AI requires an iOS device running iOS 16.0 or later.
  • Network Requirements: Ensure your network can access websites for optimal functionality.

3. How does Review AI ensure data privacy?​

  • Privacy of Queries: Questions you ask in the “chat with reviews” feature are not stored on our servers, ensuring your queries remain private.
  • Public Information: The reviews we analyze are publicly available on the internet, ensuring transparency and legality.

4. What should I do if I encounter issues with the app?​

  • Login Issues: Review AI uses the iOS account system for login. Ensure you are logged into your iOS account.
  • Network Issues: If you experience network instability during the “chat with reviews” process, reconnect to a stable network and try again.
  • Fetching Reviews Failure: High concurrent usage might cause issues in fetching reviews. Please wait a few moments and try again.

5. What are the differences between the free version and the Pro version of Review AI?​

  • Free Version: Allows you to browse apps and read all reviews. However, the export feature and “chat with reviews” functionality are limited.
  • Pro Version: Unlocks all features, including full access to the export feature and enhanced “chat with reviews” capabilities. Pro users get a monthly allowance of 100,000 tokens for the “chat with reviews” feature.
    • Additional Tokens: If you exceed your monthly token allowance, you can purchase additional tokens. These extra tokens are only used after your monthly quota is exhausted, operating on a pay-as-you-go basis.
    • Pro Subscription: The Pro version is available via monthly subscription, with a 7-day free trial and the option to cancel anytime. Prices are subject to change and can be viewed in the app.

6. How do I upgrade to the Pro version?​

  • Subscription: Navigate to the subscription section within the app and choose the Pro plan. Follow the prompts to subscribe.
  • Trial and Cancellation: Enjoy a 7-day free trial to explore all Pro features. If you decide not to continue, you can cancel anytime within the trial period without being charged.

7. Can I export the review data for further analysis?​

  • Export Feature: Yes, Review AI allows you to export all collected review data. This feature is fully accessible in the Pro version. You can export the data to CSV or other compatible formats for use with third-party analytical tools.

8. What if I need more tokens for “chat with reviews”?​

  • Monthly Allowance: Pro users receive a monthly allowance of 100,000 tokens.
  • Purchasing Extra Tokens: If you need more, you can purchase additional tokens. These are only used after your monthly quota is exhausted, ensuring you only pay for what you need.

We hope this FAQ section helps you understand and make the most of Review AI. For any additional support, please contact our customer service team via [email protected] .